In the example to the right, the model number is in the boxes and is CUHA. It begins with CUH and is followed by a dash, 4 numbers and a letter. It begins with the letters "MB" and ends with 9 numbers and is located below the bar code on the bottom of the box. Serial number: The serial number is 11 characters long. Choose the type of PS4 system that you have from the list below. Having these numbers available when you contact PlayStation Consumer Services will allow us to assist you faster and more accurately. The PS4's model and serial numbers are located in two places: On the original packaging and on the back of the system.
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